RIZQI, Muchamad; ROMADHAN, Mohammad Insan; INAYATI, Devi Kurnia. The Roles of Public Relations as A Facilitator of Communication in Handling Complaints at PLN East Java Distribution. MEDIASI Jurnal Kajian dan Terapan Media, Bahasa, Komunikasi, [S. l.], v. 1, n. 2, p. 103–111, 2020. DOI: 10.46961/mediasi.v1i2.38. Disponível em: https://ojs2.polimedia.ac.id/index.php/mediasi/article/view/38. Acesso em: 1 sep. 2024.